Redesigned the UVU School of Education advising site to simplify navigation, improve clarity, and make it easier for students — both traditional and non-traditional — to find resources and schedule advising appointments.
Our stakeholder interviews with advisors and staff revealed frustration around the volume of students arriving unprepared or at the wrong office. Based on these insights, our design goals focused on:
Our preliminary user research revealed that students were often balancing school, work, and personal responsibilities. They sought a faster and simpler way to locate the resources they needed. Based on these insights, we focused on:
Kristina – 20, Sophomore
A second-year student needing clear graduation planning to finish within two years. Comfortable with technology but easily overwhelmed by unorganized layouts.
Danielle – 22, Transfer Student
A fourth-year transfer balancing part-time work with school. Has below-average tech skills and needs clarity on which credits transferred and what requirements remain.
Methods:
Key Findings:
